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Importing historic data from Cisco UCM

Exporting CDR/CMR records​

The following procedure describes how to export CDR/CMR into a dump file. This information was taken from Export CDR/CMR Records Configuration section of Cisco's documentation.

  1. Go to the CDR Analysis and Reporting section and select CDR -> Export CDR/CMR option.The Export CDR/CMR records window will display.

  2. In the From and To date drop-down list boxes, choose a date range for the CDR/CMR dump.TXT file.

  3. In Select records, check the CDR and/or CMR check box.

  4. Click Export to File.

Re-running the data​

To re-run the CDRs in TIM Enterprise, you need to rename the dump file extension from .TXT to the unique identifier of your PBX object in TIM Enterprise. To obtain the ID of your PBX, follow the steps below:

  1. Log in to TIM Enterprise and locate the PBX object that collects the data from your UCM.

  2. Click on the PBX object and select Properties from the drop-down list.

  3. A new window will open, displaying the general properties of your PBX. The site ID is displayed in the Unique ID field, as shown below:

cisco import

After renaming the file extension, copy it into the following location on the computer running TIM Enterprise: C:\Program Files\Tri-Line\TIM Enterprise\spool

TIM Enterprise will now process the data and it should be visible on the Call view screen.